Use code: RUBYGLOW10 for 10% off your first order

Why do we use 100% soy wax?

We utilize 100% soy wax because it is a renewable and biodegradable resource, making it an environmentally friendly choice. Derived from soybeans, our wax is vegan and produced without any animal testing. Additionally, soy wax is non-toxic and free from carcinogens and pollutants, reducing the likelihood of triggering allergies.

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How is soy wax made?

Soy wax is created entirely from soybeans. The process begins with locally grown soybeans that are harvested, cleaned, cracked, and de-hulled before being processed into flakes. The oil is extracted from these flakes to produce the wax, while the remaining material is repurposed as animal feed, ensuring that nothing goes to was

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Do you offer delivery for orders?

Yes, we provide delivery for a fee of $5.00 within a 15 km radius of Berwick, Victoria. Please note that our delivery service operates exclusively on Saturdays.

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Do you offer pick-up for orders?

At this time, we do not offer pick-up for orders. As a small business operating from home, we prioritize privacy and do not have a public storefront.

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How much does shipping and delivery cost?

• Within Victoria:

  • Regular Shipping: $11.00 flat rate (3–5 business days)

  • Local Delivery (15 km radius of Berwick): $5.00 (Saturdays only)

• Rest of Australia:

  • Regular Shipping: $13.50 flat rate (3–7 business days)

• International Orders:

  • Shipping costs will be calculated at checkout.

 

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How long will it take for me to receive my order?

Orders are processed and dispatched within 7 to 10 business days from the date of order confirmation. This timeframe accounts for the custom nature of our candles and excludes weekends and public holidays.

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Can I request a candle scent that is not on your current fragrance list?

Absolutely! If you have a specific scent in mind that is not listed, please contact us. We will do our best to accommodate your request.

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A little bit about me. . . 

My name is Kyler, and I live in Melbourne, Victoria. I graduated from university after studying a 3-year Bachelor of Science degree and I now work full-time as a Medical Laboratory Technician.

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I have a passion for making candles (hence the creation of this little business as my side hustle), and in my spare time love going to the gym, soaking up the sunshine outdoors in nature and spending time with family and friends. 

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I have soo many favourite candle fragrances, but a couple of my all time faves (which I would highly recommend- not that I'm biased at all hehe) would have to be Miss Dior Type*, as well as Black Raspberry & Vanilla.

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If you have any further questions, please do not hesitate to contact us. We are more than happy to help solve any queries you may have!

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